Do you check all carpets before sending them to your customers?
We are fortunate to have, as you have seen, our own washing and restoration laboratory. When we buy the carpets they should be checked one by one and rejected if they have excessive problems and the price is not right. Very often they are immediately washed; then checked if they have problems; if there is something minor it is put right. In any case, before sending you the carpet, this is again checked to be sure.